Privacy Policy

PRIVACY POLICY

This Privacy Policy describes how cejasnela.com collects, uses and protects the information you provide when you visit our website or schedule an appointment for our services.

We recognize the importance of protecting your personal information and are committed to handling it securely and responsibly. This policy explains our procedures for collecting, using and protecting data, as well as your rights regarding your personal information.

COLLECTION OF PERSONAL INFORMATION

When you visit our website or schedule an appointment, we collect certain information necessary to provide our services. This information includes your full name, phone number and email address, which are needed to confirm and manage your appointments.

By providing your phone number, you agree to receive SMS notifications related to your appointment, including confirmations, reminders and updates. You can opt out of these messages at any time by replying “STOP.”

Device information: we automatically collect certain information about your device when you visit our website, including browser type, IP address and data about how you interact with our site. This information helps us improve your experience and the functionality of our website.

Payment information: when you make a payment through our website, your card information is processed directly by our payment service provider, Stripe. We do not store or have direct access to your full credit card data.

USE OF INFORMATION

We use the personal information we collect to:

• Schedule and confirm your appointments.
• Send appointment reminders and important communications about your service.
• Process your payments securely.
• Maintain and improve the security of our website.
• Respond to your questions and customer service requests.
• Send information about our services and promotions, provided you have agreed to receive these communications.
• Comply with our legal obligations.

INFORMATION SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.

All payment data is encrypted and processed securely by our payment service provider, Stripe. We do not store sensitive credit card information on our servers.

COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar technologies to improve your experience on our website. A cookie is a small text file that is stored on your device when you visit our site. These cookies help us to:

• Remember your preferences and settings
• Keep your session active while you browse the site
• Process your appointment bookings
• Understand how our website is used so we can improve it
• Maintain the security of our site

Essential cookies are necessary for the basic functioning of the website, including the booking system and the payment process. Other cookies help us analyze site usage and improve its performance.

Most web browsers let you control cookie management. You can set your browser to reject cookies; however, this may affect the functioning of some features of our website.

MINORS

Our website and services are intended for people over 18 years of age. We do not knowingly collect personal information from minors. If you are a parent or legal guardian and believe your child has provided us with personal information, please contact us immediately through our communication channels. We will take the necessary steps to remove that information from our records.

USER RIGHTS

You have the right to:

• Access the personal information we hold about you
• Request the correction of inaccurate information
• Request that we stop sending you promotional communications
• Know how we use your personal information
• Request the deletion of your personal information, subject to our legal obligations and service requirements

To exercise any of these rights, or if you have questions about how your personal information is handled, you can contact us through our official communication channels.

We are committed to responding to your requests within a reasonable time and in accordance with applicable legal requirements.

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our information-handling practices or for other operational, legal or regulatory reasons. When we make significant changes to this policy, we will notify you through our website or by email if we have your contact information.

We recommend that you review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any modification to this Privacy Policy will constitute your acceptance of the changes made.

CONTACT INFORMATION

If you have questions, comments or concerns about this Privacy Policy or how we handle your personal information, you can contact us by email at: [email protected]

We will do our best to respond to your inquiries as soon as possible and help you with any questions related to your personal information.

Last updated: August 2, 2025